The research is clear – the kind of medical care provided in a typical primary care office contributes only about 15 to 20% of overall health. Why? While our practices are set up to provide care, we are not set up to help patients improve overall their overall health and wellbeing.
So the question is, are we using the right tools to actually help people heal? The SOAP note, with its focus on making the diagnosis and moving on in a standard treatment, does not help us consider these other factors.
The HOPE approach is a new way to structure practice to focus on all aspects of our patients’ lives. HOPE stands for healing-oriented practices and environments. It asks the patient not, “what’s the matter,” but, instead, “what matters?” Knowing this, we can then explore, with the patient, those underlying root causes or personal determinants of health so they can begin to change or improve.
The five modules of this course present the concepts, tools, and strategies you need to change the way your practice provides care. Based on real-world experience of 16 practices that have implemented this approach, you will hear from the participants who will tell you what worked, what didn’t work, and what they’re working on. Their wisdom and pearls will be invaluable to you.